Damaged banknotes in Ireland

Torn, burned, washed, or missing a piece, what it is still worth.

Is a damaged note still worth its face value?

Usually yes. A damaged banknote is not automatically worthless. In Ireland you are reimbursed at full face value if more than50% of the note survives. Below that it is assessed individually rather than refused outright. Free of charge as a general rule.

Where to take it

ConditionWhere to go
More than 50% of the note survives A bank counter will usually exchange a note that is merely worn or slightly torn.
50% or less survives, or badly damaged Central Bank of Ireland

How it works

The Central Bank assesses every application under ECB Decision 2013/10. A note is replaced if more than half of it is presented; if 50% or less is presented, only with evidence that the rest was destroyed. Nothing is approved at the counter: every application goes to an assessment team, so same-day payment is not possible.

How to claim

  1. Download and complete the Central Bank’s application form for damaged euro banknotes, and send the original: photocopies of the form are not accepted.
  2. Include every piece of every note, however small, packed so it cannot be damaged further.
  3. Over €200: add a copy of your passport or driving licence, proof of address, and proof that you own the bank account the refund will be paid into.
  4. Over €1,000: also show where the notes came from, for example bank withdrawal receipts, statements or receipts of sale.
  5. Explain how the notes were damaged and, if pieces are missing, what happened to them.
  6. Submit by Registered Post within Ireland to Central Bank of Ireland, P2, PO Box 61, Sandyford, Dublin 16; through a retail bank branch that offers the service; or by appointment at North Wall Quay, Dublin 1 (telephone +353 1 224 5969).

Questions: [email protected]. Contact the Bank before sending notes exposed to chemicals or hazardous material: notes contaminated with blood, mould, sewage, drugs or unknown substances need a health and safety assessment by an INAB-accredited body.

Worth knowing

Notes with brief writing, numbers or notes on them are accepted. Notes the Bank believes were damaged deliberately, or connected with a crime, are refused and withheld as evidence.

Practical advice

Cash declaration rules for Ireland →

Sources: as of 22 September 2026. General information, not legal or financial advice; the issuing authority decides each case.